![]() ![]() We do try and offer our guests of all ages activites and fun. It should not have happened and we are sorry that your family and all our guests did not receive the attention that this important job requires. Our lifeguard situation was an issue and has been handled. We built this so our guests would have a free family activity for all ages. Located at the corner of West Patrick and North Court streets, the hotel was a million dollar project spearheaded by some of Frederick. Our putt putt green does have obstacles but it is admittedly not full of animated or exciting decorations. The Francis Scott Key Hotel opened its doors on Jan. All of our mattress's are Temperpedic which has had a wonderful response from our guests but as all things they will not be a perfect fit for all. With a stay at Home2 Suites by Hilton Frederick in Frederick, youll be within a 5-minute drive of Westview Promenade and Francis Scott Key Mall. The refrigerators are always instructed to stay on unless they are defrosting. We do usually have the AC units on for arrivals unless they specify "late" as we are trying to conserve during peak hours. Your review has been printed for our desk staff and we will use this as a learning tool. I would like to personally handle your stay from start to finish to ensure you and you family are completely satisfied! Sincerely Annemarie Dickerson Ownerįirst of all thank you for writing and giving your honest comments. Please contact me before making your next reservation. Thank goodness 90% of our guests enjoy the comfort of the mattress. As we are getting our sea legs in the restaurant business again I can promise we take every constructive comment to heart! As a tempurpedic mattress lover I do concur that people love them or.not so much. 1.1 miles from Francis Scott Key Family Resort. As for the Diner, I am sorry that you did not receive the meal or service that you deserved. Francis Scott Key Family Resort: Family Fun All Day - See 1,293 traveler reviews, 433 candid photos. As of July 12th we are back to 2 fully functioning and AC running buses. As our buses are less then 5 years old and service before the season we did not expect to have back to back issues.Murphys Law. We rented a 15 passenger van until it was fixed and we did not then expect the second bus to have AC and alternator issues. ![]() The Francis Scott Key Family Resort is one mile from the beach and boardwalk and features both. As you stated in your review one of our two buses has been out of service for 11 days with an AC issues. Francis Scott Key Family Resort Ocean City - 3 star hotel.
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